Hello @Rye89
You can add mobile phone insurance when you upgrade or take out a new contract online, in store or over the phone, direct with EE.
If you have already upgraded or taken a new line but didn’t take insurance, we may still be able to offer you cover. Call us on 150 from your EE phone or 07953 966 150 from any other phone to talk through your options.
We are only able to insure devices purchased direct from EE; online, in store or over the phone. We constantly review which devices are insurable and there are some devices we are unable to insure. We are unable to offer insurance on any device that is already lost, stolen or damaged.
