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Scam monitoring

beverleyboyle68
Visitor

Can I get my scam guard taken off and no longer pay for it. Does it work if my phone is not 5G ready?

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @beverleyboyle68 

Welcome to the community.

You can cancel Scam Guard by texting STOP SCAMGUARD to 150 or by calling to speak with our Customer Support team.

I can't find anything to say that you can't use it without a 5G phone.

Scam Guard | Protection from Scams & Fraud | EE

Chris

View solution in original post

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @beverleyboyle68 

Welcome to the community.

You can cancel Scam Guard by texting STOP SCAMGUARD to 150 or by calling to speak with our Customer Support team.

I can't find anything to say that you can't use it without a 5G phone.

Scam Guard | Protection from Scams & Fraud | EE

Chris