Community Activity

Is the DVR Pro really this bad?

I've had mine for about a month, and it's a joke. Issues include:1. Overheating so that it drops of my network and will not work again until it cools down2. Recordings fail most of the time3. Minimal features (if this is the Pro-version, God preserve...

Nik_s by Investigator
  • 74 Views
  • 4 replies
  • 1 Helpful

Eufy Doorbell

Hi, I am having real difficulties setting up my Eufy Doorbell to the wi-fi it just wont connect? i have changed the setting in the management page to 2.4. I have re set the eufy but it says to turn off Firewall and I am unable to turn off Firewall in...

jenbird by Investigator
  • 1195 Views
  • 25 replies
  • 0 Helpful

Resolved! Eufy E340 video doorbell connection problem

I have recently purchased a Eufy E340 video doorbell, but can't seem to connect it to my Smart Hub SH32B.I've tried connecting to the 2.4Ghz Wi-Fi, but it still won't connect.Has anyone else had the same problem, and have a solution? Thanks

tjturpin by Investigator
  • 65 Views
  • 7 replies
  • 1 Helpful

No Signal.

Currently out with no signal. Don’t have Skype. Can’t make calls, need to speak to an ee representative asap. 

Josh966 by Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

Smart Hub Pro: Hands On - The good, the bad and the ugly

Hi allJust going to summarise my early findings after receiving the new Smart Hub Pro and Smart WiFi Pro kit today. It’s been an awkward and frustrating journey and I’m sure some user error along the way… But I might now finally be seeing the brillia...

ChicChoco by Skilled Contributor
  • 26849 Views
  • 79 replies
  • 34 Helpful

Error AAU941

Received this error this morning on the Apple TV EE TV app, And a restart hasn't made any difference. Google Search turns up nothing useful, nor does a community Search. Anyone else?

twuk by Explorer
  • 3 Views
  • 1 replies
  • 0 Helpful

Contract Pricing

I am contacted on broadband 900mb at £60.99 for 24 months until Dec 2026. New users can now get the same deal as me for £40.99. I complained to EE …” why can’t I re contract at the lower price for a further 24 months” …their answer basically …I canno...

Bill payment isn't showing on EE after two weeks

I paid my bill via card on Tuesday 19th December for quite a sizeable amount of money, which was immediately taken from my bank account.The bill was still showing unpaid, and after getting in touch with customer services, they said to wait and the mo...

austenliam by Established Contributor
  • 1301 Views
  • 12 replies
  • 0 Helpful

Resolved! Payment taken but no confirmation or device received

Hello,I placed an order 3 days ago for a smart hub 4g device (mobile internet) under a monthly contract (domiciliation 50£) and paid directly £150 upfront for the device. The money has been taken from the bank instantly but I haven't received any con...

BenLola by Investigator
  • 1049 Views
  • 6 replies
  • 1 Helpful