Community Activity
connection Issues Gallaxy A12
When I make or receive a phone call on my Samsung Gallaxy A12 no one can hear me. How do I fix this please? The volume is turned right up.
Has my mobile number been cloned?
I have received some phone calls from people claiming that they have had missed calls from my number. However I don’t know these people and I haven’t called them from my phone. There is also no outgoing calls to these numbers on my phone. When I look...
Changing EEID login email address
I had an issue, earlier this year, which led to EE closing down my account and creating a completely new one for me. In order to do that, we had to create a temporary email address to set up the new account. The adviser was clear that once the old ac...
Charity Fundraising Event - Raffle Prize or Donations
HCR legal LLP and Bruntwood SciTech are arranging a charity fundraising quiz on behalf of two amazing charities: Young at Heart and United by 2022. The event shall take place on 10 April 2025 in Birmingham city centre. We would like to raise as much ...
EE app not showing Smart Wifi
My broadband connection is working fine, but when I log in to the EE app, it is no longer showing my Smart WiFi devices, so I can't click on them to see which devices are connected via each access point.I can tell that they are working, because if I ...
Cannot receive passcode from EE via text to link my number
I successfully registered on auth.ee.co.uk with my email, then head over to Link products > add a device > Add EE mobile or SIM > enter my number and press Send Passcode, the interface says 'We’ve sent a passcode to: 0749xxxxxxx' (my number) however ...
Resolved! Change address
Resolved! My EE tv has suddenly become Youview, and won’t load tv channels
Hi my ee box seems to have updated itself and now says it’s YOUVIEW. My recorded channels are still there, but it won’t show me the normal tv channels. Any ideas? X
Dropout of wired device during the day
Hi,We have full fibre to the house with wired devices and wireless. Our main computer is an I Mac and is wired. We have several iPads a Mac mini and other devices including a solar panel inverter. All work until around 10.30 am when the wired iMac st...
Parental controls on TV
I have recently had the TV installed and am unable to turn off the pin requirements. Ive gone to home, settings, restrict and turned everything off. However i'm watching Gavin & stacey and its asking for a pin every time the adverts finish. Any adv...