Parental controls on TV

Shell_
Investigator
Investigator

 I have recently had the TV installed and am unable to turn off the pin requirements.

 Ive gone to home, settings, restrict and turned everything off. However i'm watching Gavin & stacey and its asking for a pin every time the adverts finish. 
 Any advice? 

1 SOLUTION

Accepted Solutions
zulu17
Scholarly Contributor
Scholarly Contributor

I presume as you mention adverts this is not on the BBC so presumably  you are watching the reruns on Now U & Gold during the day or early evening. So you are probably  experiencing the broadcaster using mandatory  daytime PINs to adhere to Ofcom guidelines .. Some of the GAVIN & Stacey episodes have a 15 rating so broadcaster  is using the mandatory PI N  to allow the programme  to be broadcast unedited  pre watershed. Not sure why they would apply it after each advert break  if the same episode (programme) continues.

 

 

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4 REPLIES 4
DarrenDev
EE Product Expert

Which app are you watching Gavin and Stacey in?

Shell_
Investigator
Investigator

Just live tv 

zulu17
Scholarly Contributor
Scholarly Contributor

I presume as you mention adverts this is not on the BBC so presumably  you are watching the reruns on Now U & Gold during the day or early evening. So you are probably  experiencing the broadcaster using mandatory  daytime PINs to adhere to Ofcom guidelines .. Some of the GAVIN & Stacey episodes have a 15 rating so broadcaster  is using the mandatory PI N  to allow the programme  to be broadcast unedited  pre watershed. Not sure why they would apply it after each advert break  if the same episode (programme) continues.

 

 

Shell_
Investigator
Investigator

 Thank you very much, so no way to turn it off 😟 it's a pain it's so frequently must be an error somewhere