Community Activity

Changing EEID login email address

I had an issue, earlier this year, which led to EE closing down my account and creating a completely new one for me. In order to do that, we had to create a temporary email address to set up the new account. The adviser was clear that once the old ac...

GC_Wood by Investigator
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Charity Fundraising Event - Raffle Prize or Donations

HCR legal LLP and Bruntwood SciTech are arranging a charity fundraising quiz on behalf of two amazing charities: Young at Heart and United by 2022. The event shall take place on 10 April 2025 in Birmingham city centre. We would like to raise as much ...

Zshah1 by Visitor
  • 256 Views
  • 4 replies
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EE app not showing Smart Wifi

My broadband connection is working fine, but when I log in to the EE app, it is no longer showing my Smart WiFi devices, so I can't click on them to see which devices are connected via each access point.I can tell that they are working, because if I ...

GC_Wood by Investigator
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Cannot receive passcode from EE via text to link my number

I successfully registered on auth.ee.co.uk with my email, then head over to Link products > add a device > Add EE mobile or SIM > enter my number and press Send Passcode, the interface says 'We’ve sent a passcode to: 0749xxxxxxx' (my number) however ...

JohnPPP by Visitor
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  • 6 replies
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Dropout of wired device during the day

Hi,We have full fibre to the house with wired devices and wireless. Our main computer is an I Mac and is wired. We have several iPads a Mac mini and other devices including a solar panel inverter. All work until around 10.30 am when the wired iMac st...

Mal-110 by Investigator
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  • 3 replies
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Parental controls on TV

 I have recently had the TV installed and am unable to turn off the pin requirements. Ive gone to home, settings, restrict and turned everything off. However i'm watching Gavin & stacey and its asking for a pin every time the adverts finish.  Any adv...

Shell_ by Explorer
  • 28 Views
  • 2 replies
  • 1 Helpful

connection Issues Gallaxy A12

When I make or receive a phone call on my Samsung Gallaxy A12 no one can hear me. How do I fix this please? The volume is turned right up.

Angela2 by Investigator
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  • 4 replies
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Resolved! Cannot change inclusive extra

I'd like to change my inclusive extra from Apple Music to Xbox GPU but all the other inclusive extra options are greyed out and cannot be selected. I've had Apple Music for nearly 60 days so should be able to change to another inclusive extra.Below m...

Umiamz by Skilled Contributor
  • 3247 Views
  • 13 replies
  • 3 Helpful