Community Activity
Calm premium subscription
I’m trying to take advantage of the Calm premium subscription offer through EE but it’s not showing in the app. When trying to call 150 there’s no options on the phone to ask about this sort of issue. And no one is getting back to me on live chat. Th...
Just so you know, we’re unable to let you upgrade or get another phone yet
Good morning,I am a fairly new EE customer and recently moved my wife's number over to EE. I now wish to move my number to EE but whenever I go to the SIM only page I get "Just so you know, we’re unable to let you upgrade or get another phone yet".Wh...
Call usage
Before I was moved to EE from BT I was able to view all my lanline calls made. Since moving to EE I do not seem to have this facility for the digital phone so have no idea if the call plan I have is value for money. Is there any way I can view the ca...
Help
I have just seen I have a bill form we from my bank but my mobile is with 3 and my broadband is with bt so why is this happening can someone help me please
Cannot log into my EE account
when I log into my EE account I receive the message " We're unable to retrieve your account details right now".
Resolved! Unable to top up EE mobile wifi for over a week.
I've been trying for over a week to buy top up data for EE mobile wifi. Message 'can't access that data at the moment, it's our fault not yours, we are looking into it, please try later'. When will you have it fixedI upgraded the plan, only to find ...
EE TV Box turning on by itself
I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...
Unlock 18+ content
How I can unlock 18+ content
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
Resolved! Google One 2TB Premium — Nest Aware Plus upgrade and family sharing?
Long story short, I'm looking at upgrading my EE Contract to the "All Rounder" plan because of the Google One sub. I'm currently a paying subscriber to Google One 2TB Premium, which has the "Nest Aware Plus" add-on and is shared between my wife and ...