Cannot log into my EE account

ianmiskin
Visitor

when I log into my EE account I receive the message  " We're unable to retrieve your account details right now".

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @ianmiskin 

Does this happen on both the EE websites account access and app or just one of them. 

If the app what device are you using.

Thanks 




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