Devices

Ordered my phone on the first of October, I still haven’t got it

I made an order for the iPhone 18 Pro in 256GB while I am aware it is the most desired phone, I have been waiting more than 30 days for it. When can I expect it? If I knew I would be waiting this long I’d have chosen another option, I wasn’t aware yo...

iPhone 18 pro, Pro max (iPhone Duo) that time of the year again, Thread

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch and the new special edition Apple fold phone, as you all know the apple event is going on live right now and they are presenting the new iPho...

Duo Advert on TikTok (Tick Tock)

Oh, EE, you’ve got some nerve! Just scrolling through TikTok and up pops an advert telling me to ORDER NOW the brand-new iPhone Duo!ORDER NOW?! I ordered mine on 16 October, eight minutes after pre-orders opened, and I’m STILL waiting nearly four we...

Delivery of New Apple Watch: Different Number

I currently have an Apple Watch Series 7 but have upgraded to the Series 9 as my 'Paired Watch Plan' was due for an upgrade.Had DPD through today saying they needed me to give them a code. I never had one come through! I know that there are different...

iPhone Duo Delay

Evening everyone!I ordered the iPhone Duo 512GB midnight sky on the 23rd October and I know it’s a long waiting time, I was told 28 days when I ordered the device which would be the 20th Nov which is completely fine!I contacted them today regarding a...

S10 lite out of stock

Hi. I ordered my Samsung s10 lite on the 3rd of October. It’s been over a month with no updates at all. When I called 150 they said that none of the instalment payments would be taken out till the device was dispatched to me. But the first payment wa...

Resolved! iPhone 18 Pro Max box open

I just received the new iPhone 18 pro max but the box was already opened! Spoken with an EE rep and she told me that it was due to inspection and warehouse checks! Is that normal as I never received an unopened box before?

iPhone Duo Preorder – 16 October, No Delivery, Poor Communication and Questions

I wanted to share my experience with EE's handling of the iPhone Duo preorders, particularly regarding the lack of communication and what appears to be a rather unclear fulfilment process.I've been an EE customer for approximately 14 years, and I pre...

Technical issue

Hii have an iPhone 13pro max. It had a battery problem. Long story short. I transferred the phone to another iPhone went on holiday and came back. I was able to transfer the profile back onto iPhone but now can’t make calls or text. I can use it over...