Devices

Phone

Where do I get my order reference number. Ordered a phone on the 31st and still have not received any emails or texts with an order reference number. In store told me to contact customer services which was no help either. I cannot track the phone.

IPhone purchases

Hello I ordered a iPhone 17 pro max on 10/01/26however when I tried to track my order .when I input my reference number it said invalid.Also , how long does it take it to take receive my phone

Honor magic 8 pro deal

What do you get with the new honor magic 8 pro deal? Is it a watch, tablet and charger port?

Resolved! Belfast

I return a phone in 3 1 25 and they not got it yet .I tried to ring ee but all am getting is a option which are no good I need to talk to someone to get this sorted can anyone help

Resolved! iPhone 17 Pro 256gb in Silver

How long is the wait for the phone to be in stock and then delivered please (iPhone 17 Pro 256gb in Silver) only ordered on the 5th but have seen people waiting a few weeks. Paid my last bill for my previous phone, has the new contract already starte...

Resolved! Sony PSP hotspot connection to I Phone 16

Hi all, I have been trying to connect my Sony PSP to my I phones Mobile Hotspot unsuccessfully. The network is picked up when searched for on the PSP and shows connection briefly on the I Phone before failing. as anybody experienced the same issue a...

Resolved! Beware of Tablet Deception

I went to the EE store near Oxford Circle to upgrade my phone - I was given a 'free' tablet - to all customers please beware of this deception - the salesperson most likely will not tell you the SIM will be charged to you each month and you will be l...

Resolved! new phone

i've just received my new iphone and i can't transfer my data from my old phone, would anyone be able to point me in right direction to how they solved this issue, i'm proably gonna end up having to pop into my local store.thank you in advance for an...

Resolved! Order

I ordered a new phone on 5th January around 1:12am, it’s now the 7th January 6:27am and I’ve still not had the email for the order number/tracking and the money has come out of my account

Resolved! Broken Phone due to wear and tear

This happened a few days before Christmas my phone decided to break on me, I cannot connect to the mobile carrier, I went to the Apple Store and got it diagnosed and they said it was wear and tear and would cost me £500 to repair it which is extremel...