Devices

Failed to provide solution

I raised a complaint about my EE broadband contract being renewed without my informed consent. The Ombudsman decision says upgrades were placed in-store in June/July 2025, engineer work was done, and order confirmations issued — but I never knowingly...

Resolved! no order status or confirmation

I ordered a new phone, and I can't find any status on the order. My current phone is broken, and I can see i have messages from EE but without being able to open my phone or have access to another phone to call you. I don't really know what's going o...

Resolved! Warning to all iphone users updating to ios26.4

if you have the latest iphones and upgrading to ios26.4 be warned that after installation it now asks you to prove you are over 18. This is fine if you ar over 18 and have a credit card, but many won't have a credit card and thus can't prove who they...

Resolved! New password on router

Ee kindly rest my password on my router as I had been scammed. If I do a factory reset which is recommended will I lose the new password?

Resolved! Wifi calling on Pixel 4a 4G

HiI'm not an EE customer but am trying to find out whether EE definitely supports Wifi calling on this phone. My internet searches (and one post on here) indicate that it probably does but looking for real user experiences (if anyone still has this p...

Resolved! OPPO Find X9 Ultra

Will EE be getting this phone on contract? I've 5 days to return the X9 Pro but would rather get the Ultra, can anyone confirm if EE will be selling this on contract? Thanks

Resolved! Order

Hi I placed an order and I have the order ref but it will not let me track it any idea what I should do

Resolved! Apple msg: future MacOS version will not support Intel-based Norton Safe Web

Hi.I received a message on my MacBook Air this morning saying that a forthcoming version of MacOS would not support apps written for Intel (Rosetta software going out of support) so a new Apple specific version would be needed. So I contacted Norton ...

Resolved! Number

I put the dual sim on my phone then I deleted the number, how can I get my number back

Resolved! Cannot set up card to pay contactless in Google Wallet

Recently switched from Apple to Android (and also changed networks) as I wanted a flip phone (Motorola razr 50). Pleased with phone but no matter what I try, I get the message from Google Wallet "unable to set up contactless payment at this time, con...

Devices

Browse the Community

Apple Devices

Android Devices

Other phones & Devices

Activity in Devices