Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! controles parentais

I can't remove this control, I've tried checking with the card but it gives an error

Resolved! Can I text ee too switch off content lock

Please ee customer service help

Resolved! Re: iCloud Private Relay - How it might impact your online experience

I would like to remove adult content Lock please

Resolved! Parental co trols

I would like to turn off the under 18 on my phone please can you help

Resolved! Scam call today to my mobile

Beware the very plausible scam call claiming to be from EE, confirming your discount of (40%) to be applied to your account from next month’s direct debit payment and quoting scary amount of personal details. It happened to me today. Stay safe.

Remove age limit

Prize winner? I took part in a EE customer survey and they said i won a Samsung

Resolved! Safeguarding

How do i turn off safeguarding?

Re: EE Cyber Security powered by Norton

Hi Sean , I don’t know who to contact but I feel like I’ve been hacked or being watched my screen flicker and my ee internet is slow and I’ve just downloaded ee cyber security app and it said I’d used my 2 licences and the 2 phones attached were a go...

Resolved! Report a scam email

THIS BELOW IS A SCAM EMAIL. Hello It appears that we haven't received the £46.50 payment to settle your last bill by the specified pay-by date. Unfortunately, we were unable to process the payment using the default payment method saved in your EE acc...