Security

EE Cyber Security powered by Norton

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Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sim problems

im paying for 3 sim contracts each is for a different person and I need to find out how to turn off the child setting on one and turn on the child setting on another. Anyone able to help?

content lock redirect

I've set my parental controls to 18+ but when I try to visit a site I get redirected to https://ee.co.uk/plans-subscriptions/mobile where I can see that my settings are still on 18+. what's happening?

Age restrictions

Iam 37 and need my age restrictions taken off how can I do it

Contend setings

Wher I cant find te content setings?

Why hasn't EE enabled 2FA on MyEE accounts?

I see several years-old posts asking about 2FA - why hasn't this been implemented yet? A simple username/password combo is NOT good enough.Come on EE - this is 'security 101' stuff.

BT text

Hi I have just recieved a text from "BT" saying " Hello. BT here. Thanks for passing security to access your account. If this wasn't you please give us a call on 0800 800 150. Googled number, seems to be genuine. But I'm still not sure what to do. I...

Re: Sim Swap Fraud

This perhaps deserves its own thread but EE's security measures (or lack thereof) are truly dire. Still no 2FA to login to your account, for example. In 2024 this is mind bogglingly abysmal.Today I heard that other networks are introducing a "SIM loc...

Parental control

Hello all community members,I am wondering is it possible i can set a patental control on my EE data if someone uses my mobile and try to open malicious website that will be blocked by Ee

Resolved! Fraud text ?

Hireceived this text today. Assume it’s fraudulent. But searching Google I didn’t find anything similar listed .text from : +44 7477 215984ee - A resent request to transfer your number to another provider has been received. if this wasnt you. 080032...

Resolved! Scam caller

I am feeling very foolish currently...I fell for a scam call and gave out my address, previous address, email, name and DOB. It dawned on me when I received the apparent text from them that it didn't follow the usual format and was missing the intern...