Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Scam visa call

Just received a call from someone to say that a payment through visa of £900 will be taken from my account. The telephone number they used is, I checked with my bank and they said it's a scam. [Mod edit: Please do not share personal details as you...

EE cyber security Norton

i am teying to activate my cyber security but norton are asking me for a pin code.. i havent recieved this, will it be emailed to me?

EE Cyber Security on iPhone

I have EE Scam Guard and activated my 3 months cyber security duo. im not sure is actually doing anything. Been browsing websites as normal the protection report says 0 safe and 0 malicious sites. Does anyone know if it can be tested to see if it’s w...

Website Blocked

Hey, our business website that we use to take orders has been blocked by EE. Was working ok yesterday and Sunday but from this morning it has been blocked, this is causing us some serious issues as we have no access to view our customers orders.It's...

Unlock safety check

hi , I would like to unlock safety check

Call claiming to be EE, number 020 4603 3614

Call on 5th July 2024. Claimed to be from EE they said that EE was going to block my SIM card in 3 days, then said something about my information I think, I hung up on them. Obviously a spoofed number. Beware!

Resolved! Can you turn off my age restriction please

Resolved! Content block. I'm 42 years old and have a sim only contract?

I have a sim-only contract with ee. My home wi-fi is currently unavailable and, the first time I have needed to use mobile data (while I wait for broadband provider to resolve issue) I am unable to watch a Louis Theroux documentary as it 'contains mo...

Resolved! How to remove safe mode search

Resolved! Has my EE number been cloned?

Something rather strange has happened. Over the last 24 hours my wife has been receiving several (half a dozen so far) messages and phone calls from people saying they missed her call. She hasn't called them.I contacted EE customer services to ask if...