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Is this a scam link?

James997
Investigator
Investigator

I got an email from a mobile number saying that my bill hasn’t been payed taking me to this link https://myee-updatebilling.cc/account/step1#/id/login

can someone confirm if this is real or fake ee website? 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@James997 : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Report it to EE by forwarding the email to phishing@EE.co.uk .

That domain, faked to look like EE, was only created today in Holland. Browsers are already warning it's dangerous.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

5 REPLIES 5
Mustrum
EE Community Star
EE Community Star

Looks like a scam to me. Why would a phone number you don't know ask you for personal details?

XRaySpeX
EE Community Star
EE Community Star

@James997 : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Report it to EE by forwarding the email to phishing@EE.co.uk .

That domain, faked to look like EE, was only created today in Holland. Browsers are already warning it's dangerous.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Morning @James997

 

Thanks for coming here and making us aware of this scam email.

 

I can see you've had some great advice already to report this email to us. 

 

Please see our Prevent scams including phishing, vishing and smishing, Help page for more details on staying safe. 

 

Leanne 🙂

ExtraE
Explorer

I had this message today from this number.

+447303067799

The site looks really good except it asks for to many details. Also EE has consistent billing, this was sent to me on the wrong time of month. Do not even click on it. The

EE: Your current outstanding bill has failed to debit. To continue using your network plan, please renew your details by visiting:

[Mod Edit: Removed URL]

Linzi_H
EE Community Support Team

Hi @ExtraE 

Welcome to the Community.

Thanks for making us aware of this text, and you've done the right thing by being cautious when things didn't look right. 
Please make sure to forward the text to 7726 so we can investigate it further.

See our help page Online Security: Avoid and Prevent Scams for handy hints and tips.

Linzi