Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 11086 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7309 Views
  • 0 replies
  • 1 Helpful

Poss scam

I stupidly gave my telephone number to a friends messenger request for it yesterday.  She had been hacked!  Now I don’t know what to do 

Resolved! Photo/Video Message Text - Scam?

I received a text notification from someone in my contacts saying that a photo/video message was sent to me, but couldn't be delivered. It said that a message will follow on how to view it and it gave a password. As it was from someone in my contacts...

abinormal by Investigator
  • 32982 Views
  • 18 replies
  • 2 Helpful

Re: EE Cyber Security powered by Norton

I had cyber security a few weeks ago when I got my phone, but I am unable to access it since I changed my faulty handset.I am unable to get it to work on this S24 ultra and have called and messaged several times. On the last occasion, I went through ...

RADIO2 by Investigator
  • 622 Views
  • 1 replies
  • 0 Helpful

Phone call

Hi wondering if anyone has had a phone call from 07989 100747 from ee or is this a scam please 

SCAM CALL ?

Hi, I get a call every couple of days from a lady with a strong  Asian accent on a London landline number saying that she’s from EE and can halve my monthly tariff for the same service. She has sent an email to enable me to change my EE password. Any...

Call from number claiming to be EE

I received a call today from 07850 085549 claiming to be from EE. It isn’t a number listed as you official partners. He claimed to be calling regarding reducing my phone bill.is this likely to be a scam call?

TomR7 by Visitor
  • 513 Views
  • 1 replies
  • 1 Helpful

Resolved! Can’t activate EE Cyber Security?!

 When trying to activate EE Cyber Security on the app it’s pops up with an error message in red writing. Tried this online too with same message saying to try again later?

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Mattdb92 by Contributor
  • 553 Views
  • 1 replies
  • 2 Helpful