Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

We stepchange called me today. I’ve never missed a payment. Why would they call?

Hi so I’ve had this number a couple of times but I’ve always been too busy to fully take the call (also wasn’t sure if it was legit as it didn’t have anything to identify it to EE). I checked the number today and it’s from StepChsnge. I checked my ee...

Fraud

I had a suspicious call today and subsequent emails so contacted ee via 150 and received a code to connect to chat. Person on chat unhelpful and also sent me a suspicious email address to forward emails onto. Have changed password on account but now...

Resolved! 01438 989213 Fake call?

Received call today from 01438 989213 claiming to be EE. Said for security would send text with pin to repeat back to show he from EE and I’m the customer. Is this genuine? Worried it’s a scam.

Re: Strange Call Claiming To Be EE - Is this genuine?

Hi is this a genuine ee number 07414 709509

Content unlock

Can’t find how to turn off content blocking

Resolved! WHERE ARE PARENTAL CONTROLS?

HOW TO I TURN THEM OFF?

Resolved! How do i remove content lock im on pay as you go

Cctv

Hi i still can not book a install for verisure

Resolved! Why can I. It access a site about body piercings goes to ee controls

All of a sudden when trying to access a body piercing site it’s going to ee parental controls which are set to 18+ and won’t let access the site?

Possible fraud?

I hear just received a txt from 150 to say I have ordered a ESim, I haven’t. I then received a txt to confirm a PIN number for something. The message said if this was not me to call 150 ASAP. I am unable to call them now until Monday morning as they ...