How do i remove content lock im on pay as you go

waynehannant · ‎06-12-2022

XRaySpeX · ‎06-12-2022

On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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XRaySpeX · ‎06-12-2022

On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Brumagem · ‎21-03-2023

Debit card not good enough for a 63 year old man to remove a content lock Hopeless

XRaySpeX · ‎21-03-2023

@Brumagem : That's right! Children can have bank a/c's & debit cards.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Brumagem · ‎21-03-2023

Not good enough.

Leanne_T · ‎21-03-2023

Hi @Brumagem

If you can visit an EE Store with photo ID and the card that you have, they will certainly see what they can do to help you get the content lock removed.

Leanne.

XRaySpeX · ‎21-03-2023

@Brumagem : I do mind rudeness! As I said, even w/out a credit card you can visit an EE store with photo ID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Irishwolf · ‎04-04-2023

Utter crap customer service. Ee sell themselves as this magical service when they're as crap as all the others.

Irishwolf · ‎04-04-2023

What's with the list of service providers? Should I append a list of phones? Or all the witless wonders I've encountered in phone shops? Does it mean something? Do you get free stuff for remembering it? Like a holster for your mobile?

Leanne_T · ‎04-04-2023

Hi @Irishwolf

If you can visit an EE Store with photo ID, they will certainly help you get the content lock removed.

Leanne.