Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Scam call 40%

Hello,I got a call today was a 020 number. Tbey said I was eligible for 40% discount. I didnt think it was a scam so talked more and askes for them about the package and to send the details to my email and gave them my email. They asked for my name e...

finesse scam calls using official EE 0800 number

Lots of scamming and hustling seems to be occurring with the EE customer accounts. All started for me in 22 and 23: now 24. 23 first occurrence was regards to getting me a IPad, (East Indian accents - Call centre sweathouse background sounds, then ...

Re: Remove age restriction and content lock

I remove content

Account hacked

Hi my account was compromised with a hacker calling getting through security changing my account to look like it was suspended then forwarding all my texts and calls to another device.. any idea how this happened?.. my full online banking was logged ...

Scamming calls virtually every hour should I change my number?

Resolved! Why can’t I open some websites

Some websites won’t open because they are restricted how so I fix this?

Resolved! Parental control pin

Resolved! Content unlock

Parental control

How do I turn off parental control it seemed a hard thing to do

Resolved! Re lock

My phone is restricted o cannot visit some adult site. I want it open pls. Went to Ee shop in town centre . Was told i had to do online. Pls look into it asap