Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8518 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5572 Views
  • 0 replies
  • 1 Helpful

Is this a scam?

I recently received the message below from the number 1142:Hi, EE here. Call us Willy Wonka because boy do we have a treat for you! Enjoy unlimited data, minutes and texts for just £1 for 1 day.Make sure you have £1 balance, then reply ONE to get you...

MaMon by Visitor
  • 1954 Views
  • 2 replies
  • 0 Helpful

Bills? And dodgy numbers

 Hey, had this text. So I went on the app to make sure I was up to date with payments which I it seems I am. Just wasn’t sure about the number or link so havnt clicked on it just screenshot so I could see what others think

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PennyJ93 by Visitor
  • 358 Views
  • 2 replies
  • 2 Helpful

Is my number cloned

I am getting random calls from mibiles saying they have missed calls from my number even though i have never contacted them before. Is my number cloned?

store security

I recently visited the Loughborough Store.  I received assistance with a new sim. After I left I became concerned about two my unlocked phone was taken into the back of the store for some time.  Also I was photographed on the store assistant's phone....

Graham196 by Investigator
  • 740 Views
  • 4 replies
  • 1 Helpful

Re: Potential hack

The same has happened to me cos my exs new gf is a hacker and has been getting in all my devices with just my number n Bluetooth n nearbyshare and I’ve told police but I have to wait till crime is committed. She talks to me through Google and I know ...

Ange71 by Visitor
  • 426 Views
  • 1 replies
  • 0 Helpful

Resolved! Scam call?

I just got a call from 02035751487  saying they were from EE and offering me 30% off the bill on my number. Sounded good, but the caller was unable to tell me my name or anything else to convince me that they were legit so I blanked it. 

KjarPos by Visitor
  • 432 Views
  • 1 replies
  • 1 Helpful

Resolved! Spam call

I had a call from 02086387993 said he was from EE.  wanted me to give him my email address so he could send me details of a discount EE were giving. I said I didn't believe he was from EE

AlNeill by Explorer
  • 429 Views
  • 3 replies
  • 2 Helpful

Retail transactions

Anyone have the partnership card with john lewis.I cannot make any transactions without approval needed.Im not getting notified so have to leave the retailers page completely to approve transactions.I dont own a computer Currently got a case open wit...