Forum Posts

Phone keep stopping

I'm facing an error when ever i inject that sim in my mobile there is an error comes on mobile screen and I'm unable to use my mobile. I'm also sharing screenshot of that error kindly resolve it as soon as possible . 

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KJ61 by Visitor
  • 280 Views
  • 2 replies
  • 0 Helpful

Cant activate esim on new device - please help :)

Hi there, purchased a new phone (pixel pro 7) and wanted to move the esim from my old phone (pro 6).  Managed to download the esim to my new phone fine, but when i clicked to confirm i had downloaded it, the esim in my old phone seems to have deactiv...

Number portability

BT has transferred me to EE and sent me 2 sims as family pack. I got PAC code 3 days back and did what the BT team told me.I spoke to EE customer service today and I was told that my BT number will be ported to EE sim today. Still waiting it to happe...

Atulvats by Explorer
  • 417 Views
  • 3 replies
  • 1 Helpful

Resolved! Number not yet transferred

I have purchased a new contract sim with EE to switch over from o2. When i ordered the sim card i provided the PAC code to keep my number.I received the sim card on Wednesday and put the sim into my current phone at around 11am. I received a few text...

Resolved! sim cards

I am upgrading my phone. My existing phone has a micro sim. All the modern phones have nano sims. Although I have seen gadgets that can trim them - it is said not to do this as the thickness and size dimensions are different. I am eager to keep the e...

Joy82 by Explorer
  • 471 Views
  • 3 replies
  • 4 Helpful

Updating Esim number

HiHave recently moved to EE, set up the esim on my phone on the number that came with sim card. I have now ported my old number over but it is still showing as the original number on my sim card manager settings. I have a Samsung Z Flip 4. What do I ...

CW007 by Investigator
  • 869 Views
  • 3 replies
  • 2 Helpful

Resolved! My Contract SIM has stopped working

For the past week I’ve had brief messages on my iPhone E saying No Sim Installed but today it’s fully packed in and I am unable to contact EE directly as a result.I have tried taking it out and cleaning it then restarted my phone but nothing has work...