Forum Posts

Resolved! Puk number

Hello,I need to unlock my sim.I need my PUK number.I am using another phone.how do I go about it

New sim card

Anyone know why my new SIM card is letting me send text messages, use data or call. Esim doesn’t seem to work either just takes ages to activate. I believe the reason my new sim isn’t working is because I haven’t activated it yet but I can’t activate...

I could not link successfully

I bought the EE SIM card at the airport, and now I want to recharge it, because my expiration date is about to end, but I can't successfully link my email address with my current mobile phone number, so I can't recharge it. Could someone teach me? Th...

Zlym2001 by Visitor
  • 319 Views
  • 2 replies
  • 1 Helpful

Pac

PAC required for phone xxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Pac code/ switching (loss of service)

Hi, I've gave ee my pac code but am due to leave for work for the week. My new sim should arrive Tuesday buy I need my phone for work during this week. Does the number port over after you insert the new ee sim or will I lose service during the week o...

ESim is not working

I activated an esim, but it's not working and my original physical sim card is not working as well, any solution or do I have to go to the EE store to solve it?

karoda by Investigator
  • 3812 Views
  • 13 replies
  • 0 Helpful

Resolved! New phone

Hi, If I want to buy a new phone from Samsung direct, can I keep my existing SIM card and the tariff I’m on at the moment?Thanks for help in advance!

Lisylis by Investigator
  • 330 Views
  • 1 replies
  • 4 Helpful