SIM cards & Porting

SIM card

Hi, I have recently changed to EE after being with Tesco. I ordered my sim online and specified that I wanted to keep my original number which was xxxxxxxxxxx but this has been changed. Would you be able to help me to change it back to my original nu...

SIM card

Hi. My phone has been stolen could you please help me out to see where is my SIM card now? I supposed to received in 5 working days. One week already passed 

Hi

Hello! How can I activate my ee number on eSim? What is the process? Thank you!

Transfer number

Hi I have just set up my new sim and would like to transfer my old number to EE I have followed the steps however when I add my PAC code it says it’s incorrect when it is actually correctplease can you help me with transferring my number thanks 

Sim not working

I have upgraded from sim only to phone contract.. so once I recieved my new phone I popped in my new sim card..my letter that my new sim card came with says to activate at ee.co uk/simswap..I can not find nothing to help activate it..its been in my p...

Changing to PAYG and want to keep number

Hi EE, I currently have a pay monthly contract with EE which has now expired. I want to keep my current phone and number and move onto pay as you go what's the best way to do it please? 

Which number to use when registering as a new user?

HiWhen I ordered my new SIM (I'm new to EE) I set up an account and I was prompted to give the PAC from my old provider and the phone number that I wanted to be ported across from Sky to EE. I've inserted the new SIM and restarted the phone, installe...

SIM card replacement

I’ve misplaced my SIM card how do I order another one  

E sim