Forum Posts

New EE service, never received Sim

Hi, hope somebody can help me. Bought a new EE sim card when I bought BT Wifi for my home last monday 11th Oct. BT things arrived and Sim card never did. Requested the PAC from my phone number provider to swich to EE, and started the conversion on My...

Resolved! number transfer

i have transferred over to EE from 3 i am still waiting for my old number to be transferred over i gave EE my pac code number when i set my new EE contract up this is now 3 days ago 

Old number

Strange question.  I had an old EE number which i no longer use.  I used this number to register with apple itunes. So now with no access to this old phone obviously i am not able to log into my itunes or reset it.  Is there any way of retrieving thi...

New sim not activated

Hi, I’ve just upgraded from an iPhone 11 to an I phone 13. I was sent a new SIM card and I followed the instructions regarding activation. I was advised that it could take up to 24hrs. It’s now been over 24hrs and I’m not gettIng any connection. Unfo...

PUK code

My PUK code isn't working. I locked my sim card by accident after entering my code incorrectly 3 times. I have found my PUK code on my-ee and I have tried it 6 times on different devices, but it isn't working. What can I do?

Resolved! Pac

How do i get a pac code through ‘my ee’?when i go to account settings, leave ee, it says that i need to contact account holder to get it....i am the account holder

Jde78 by Explorer
  • 1243 Views
  • 3 replies
  • 2 Helpful

Hi

I have lost my SIM card can I get another one with the same number 

Pac Code

PAC code not recognised any idea. Moving from BT mobile to EE. Sim set up but PAC Code issued wont work

Newbie Here = PAYG Sim Questions

I'm a long-time GiffGaff user but I have been having issues with poor signal & my internet cutting out until I turn flight mode on & off to get it working again.I am looking at moving networks as I am sick of it now - it has been going on since rough...

AndyJay by Visitor
  • 294 Views
  • 1 replies
  • 1 Helpful

EE registration when porting number

I've just signed up to EE, I'm bringing my number across and entered the number and PAC code when I signed up. I'm trying to add my account to my EE account but it doesn't recognise my number - as it's from my old supplier.Will I be contacted to tell...

GU22 by Explorer
  • 609 Views
  • 3 replies
  • 0 Helpful