NEw customer order update

[BobbyMc82]

good afternoon, I am after an update on a sim only order I places on 29th May, other than the order confirmation I've had no updates and no sim delivered?  I have asked my number be ported from Vodafone could that be the hold up, if so how can I check that everything is progressing as it should?

Many thanks 

Bobby

[Christopher_G · Accepted solution]

Hi @BobbyMc82 

Welcome to the community. 🙂

The SIM cards are sent through the postal service and should arrive within four days. The recent bank holiday may have held it up slightly. Hopefully it's there soon for you.

Chris