Phone keep stopping

[KJ61]

I'm facing an error when ever i inject that sim in my mobile there is an error comes on mobile screen and I'm unable to use my mobile. I'm also sharing screenshot of that error kindly resolve it as soon as possible .

 

[Schockwave]

Hello @KJ61 ,

Welcome to the community,

Firstly, this is not customer service, second why are you removing the SIM card and then putting it back in again?

It could be that the SIM card has got damaged, if you are removing and then putting it back in.

Are you on pay as you go or monthly contract?

Have you tried cleaning it your SIM card and tray? Are you able to try the SIM card in another phone?

You may be able to try using a friend’s phone or another family member’s phone to see if you still get the same problem.

[James_B]

Hi @KJ61,

Welcome to the EE Community. 🙂

Have you tried inserting the SIM when the phone is switched off?

James