SIM cards & Porting

Re: Transferring my old number to ee

I rang customer service. Was put through to tech. Agent kept saying I hadn’t entered port code. Then told me his system had frozen. Then put me on hold for 10 seconds then told me he would call me back before 21:00. It’s 22:00 now. no phone call. I o...

Number not changed with PAC, new phone sim inserted on Wed,

New contract, new phone, new sim, pac code sent but number didn't change. Sim started on Wednesday, rang ee customer services on Thursday, was assured number would be sorted by Friday morning (blamed a fault with the pac code yet it was accepted over...

E SIM intermittently no service

Hello, I have got a new phone and wanted to use the duel SIM option, however one of these had to be a E SIM, I got my e SIM set up with ee yesterday, once it registered it worked perfectly, I could use date, receive calls and text messages. I got up ...

Other network user trying to keep same number

Hello , I am a lebara network user. Recently I purchase EE pay as you go sim and I want to transfer the same number of lebara to EE dont wana use that new number. can someone tell me how to do that??

Unlocking a Sim

I have lost my old phone and ordered a new Sim but it wont let me activate it. The unlock pin comes up and i enter it and it goes back to no service straight away. Any suggestions

Sim PIN code

Hi, I’d like to protect my SIM card with a PIN code. Is my phone unlock code the same as my sim code? Is there a default code? Cheers 

I need. A replacement sim which I misplaced

I want to PAC number how to get it ?

I want PAC number how to get it? 

SIM only, can old number be transfer on a certain day?

I have just ordered a SIM only and have provided a PAC code, just wonder if the number can be transferred on a set date? As my old number is still with the old provider these few days.thanks

No phone signal on new phone

New phone and sim to replace lost phone, no phone service