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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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No signal no sim

Why am I still waiting for my number to be changed over? I've done the PAC code last week and got told it will be sorted by Friday and I'm still waiting for signal on my EE SIM card after my old Vodafone one has stopped working now. And I cant make a...

Resolved! Sim card

Ordered new sim card from EE transferring from BT. Delivery was supposed to be on saturday  3/12/22 by DPD  -never arrived. DPD have now said they have lost it & to contact EE customer service, Tried this for a while but stuck in queue for ever. So E...

PAC code doesn’t work

Hi,The PAC code I received from 3 doesn’t seem to work. It’s comes up with ‘Please make sure you enter the right code. Your PAC will look like ABC123456. Your STAC will look like 123456ABC’the 3 code starts with HTG 

Pac

I have a PAC code to switch to EE but couldn’t get access while calling 150 keeping saying busy for some days now please help on this ASAP

Kolgab by • Explorer
  • 576 Views
  • 4 replies
  • 3 Helpful

Resolved! moving from vodaphone to EE

I see loads of post with similar questions, but no answer to the issue. I've been to the EE shop they tell me I have phone. I phone, that tells me use the website. I come to the website there's just a list of people asking the same question. I'm wond...

yasmin65 by • Visitor
  • 574 Views
  • 1 replies
  • 2 Helpful

Cancellation

Hi, I bought EE sim from a local store and have been using it with top-up packs for data, text and call. But I won't use the sim anymore next month, so how can I cancel it? Thank you.

Osato by • Investigator
  • 1034 Views
  • 9 replies
  • 4 Helpful

International sim

I can’t get access to my EE app to view my data usage.i have moved to Australia, im in a 2 year contact with EE. Is it charging me to call people in the UK or australia ? People in Australia can’t contact me because it’s a UK NUMBER ( +44 ) can I cha...

No signal after Esim download

Hi all,recieved my iPhone 14 pro and new SIM card today. Our new sim in and all seemed well, had signal & old phone stopped working & lost signal. I then accidentally deleted the Esim profile. I went onto EE app and downloaded new Esim profile and se...

Resolved! Esim Activation while outside UK

I want to activate an esim while aboardHowever i do not have my physical sim card. (it was lost)However, I need a working EE mobile number to receive the security code.Question can EE activate the esim if I phone the EE support.I have the IMEI number...

BryanUK by • Explorer
  • 3618 Views
  • 3 replies
  • 1 Helpful
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