SIM cards & Porting

Esim fiasco

HiHaving issues with an Esim on my phone which has been ongoing for nearly 2 weeks, the original Esim was deleted, downloaded a new one didn’t, spoke to Support who said wait 24th s still nothing rang support again requesting a physical sim, 4 days l...

eSIM deleted new sim card sent out and still no service after entered into phone

Phone Blocked after buying data sim abroad

If EE turn off your phone call the help line on WiFi using Skype or another online provider and they will sort it. A bit time consuming and a pain in the neck but it was worth it. The number to call is 00 44 800 079 8586. 

Phone stating no sim no service

Can someone please help regarding my contract phone it states no sim no service this has went on for 3 days now?? 

Deactivated SIM

Dear EE,   My SIM card for number [edited] has been deactivated, but I have to use it for some important user authentication. Is there any way you can reactovate it? [Mod edit: Please do not share personal details as your posts are visible to the pub...

issues with phone

I have one sim card, in the phone it can be seen in settings in two places with a different number on each, I'm having issues with phone could this be a cause

PAC confusion

I have two numbers on a O2 Business Account. I am trying to port them both as additional lines on an existing EE account. O2 say I only need one PAC number to give to EE for the port for both lines. But the EE agent insists that they have to be uniqu...

Re: Absolute chaos switching from another provider

I just received my SIM in the post and activated etc.I tried to download an ESIM - but it just keeps giving me an error.I have tried several times, including Reboot and Wifi/4g  - but no avail.Been trying for over an hour.