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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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sim only contract

sim came with phone number and asked to keep my old number. now my phone has my old number but text messages are sent using the number that came with sim

weller45 by • Explorer
  • 337 Views
  • 3 replies
  • 2 Helpful

Resolved! Porting takes too long

Hello.I have provided EE with a PAC code on the 31st of October 2023 and was told by chat support that, because I briefly used my temporary number sim , my porting is going to extend now to 30th November instead of the usual 3-4 days?is this true? Wo...

Resolved! Keep same number

I have just switched from bt mobile to ee  and have a pac code to keep my old number how do I do this now my new ee sim has arrived??

Sim and PUK

My S10 broke and I thought, whilst I am waiting for a new phone I will put my SIM into my old S7 that is unblocked phone and I use it when abroad inserting local cards. Surprise! It asked for a sim PUK, that I entered however message popped up and sa...

Datze by • Investigator
  • 519 Views
  • 8 replies
  • 0 Helpful

Trouble activating eSIM in moving to iPhone

Hi all. Would appreciate any advice on this. I have a physical SIM in my current (Android) mobile. I've bought a new iPhone and so downloaded an eSIM. When I tried activating it, it seemed to get stuck. It realises it's an EE sim, says 'activating' a...

Resolved! Re: Order eSim

Hi, I don't use a sim or have an account yet. Because I don't have a sim slot to insert a physical sim on my phone, I am unable to open a pay monthly or pay as you go account either. I first need to know what is the procedure so I can follow the step...

Sadhana28 by • Investigator
  • 672 Views
  • 3 replies
  • 0 Helpful

cancelling a number transfer

I just got a new phone and sim and transfered my old number to the new sim before seeing if my old sim would work and it does is there a way to cancel the transfer 

BrndnR28 by • Visitor
  • 1114 Views
  • 1 replies
  • 0 Helpful

Re: SIM card not working

Hi Katie,I just got my upgrade on Friday. I have taken the SIM from my old phone and put it into the new one and now my line isn't working at all, I can't make any calls or texts so can't even call EE, I only have Wifi at the moment. Any idea what co...

_becka_ by • Investigator
  • 318 Views
  • 2 replies
  • 3 Helpful
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