Issues about connecting the London underground wifi

customerCB · ‎29-10-2023

Hi everyone!

I have some troubles when I’m trying to connect the underground EE Wi-Fi. It always showed “ you can’t join this Wi-Fi “ since I used this EE SIM card. Could you please help me with that?

Thanks a lot!

Hi everyone!I have some troubles when I’m trying to connect the underground EE Wi-Fi. It always showed “ you can’t join this Wi-Fi “ since I used this EE SIM card. Could you please help me with that?Thanks a lot!

Northerner · ‎29-10-2023

Hi @customerCB

What device do you have and which line stations are you on?

Have you followed the EE guide:

https://ee.co.uk/help/mobile/manage-use/using-phone-features/wifi-on-the-london-underground

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.