Issues about connecting the London underground wifi

customerCB · ‎29-10-2023

Hi everyone!

I have some troubles when I’m trying to connect the underground EE Wi-Fi. It always showed “ you can’t join this Wi-Fi “ since I used this EE SIM card. Could you please help me with that?

Thanks a lot!

Hi everyone!I have some troubles when I’m trying to connect the underground EE Wi-Fi. It always showed “ you can’t join this Wi-Fi “ since I used this EE SIM card. Could you please help me with that?Thanks a lot!

Northerner · ‎29-10-2023

Hi @customerCB

What device do you have and which line stations are you on?

Have you followed the EE guide:

https://ee.co.uk/help/mobile/manage-use/using-phone-features/wifi-on-the-london-underground

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.