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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! How to get network unlock code?

I have a No Frills pay monthly SIM Card for my S8 phone but the phone was damaged and is unusable, I have managed to salvage the SIM card and have put it in my new phone (S10) but it says it has a "Network lock" and that the phone isn't allowed to us...

Strider2 by • Investigator
  • 33801 Views
  • 10 replies
  • 4 Helpful

Cant link my new number to account

I dont what to do. I bought new sim card and I cant activate it. There is an issue on website and I get notification that number cant be linked to account. I called 150 but I have issue with understanding what someone says to me... I prefer texting. ...

Resolved! SIM card

Hi Iv lost my phone with SIM card can I please order a replacement SIM with same number 

Danbear by • Explorer
  • 828 Views
  • 5 replies
  • 1 Helpful

Resolved! Where can I find ICCID number of my EE sim?

I need the ICCID number (which should be a 16 or 19 digit number) neither on the sim package nor on the sim card itself. I tried looking on the whole sim package (including the reject plastic of the sim). There is only one number I can see on the sim...

masum421 by • Visitor
  • 4645 Views
  • 1 replies
  • 0 Helpful

Switching Phone number to SIM on same account

A few months ago I purchased a new contract through the upgrade page on the EE app. I assumed this would just upgrade my current SIM but it in reality ordered a completely new one.So now my issue is, I want to move my phone number from one SIM  to th...

stiffer5 by • Visitor
  • 3272 Views
  • 1 replies
  • 1 Helpful

Pixel 7 Pro - "about phone" shows old number

Hi, switched to EE a few months ago.I transferred my old number across from ID mobile and the number has transferred over.However - on the "about phone" settings it still shows the temp number that I was given when I moved over.I've tried to edit it ...

Kev_Gee by • Explorer
  • 562 Views
  • 1 replies
  • 0 Helpful

Sim upgrade no calls

I just upgraded my sim to a 12month deal. Since this time I have been unable to make or receive calls. Cannot contact EE for help and chat unavailable. Please help

LMR7 by • Visitor
  • 881 Views
  • 14 replies
  • 1 Helpful
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