13-11-2023 01:34 PM
I recently ported my number to EE. When I make phone calls, it's from my number which I ported over, but when I send texts they come from a different number. People can only reply to texts on that number as well. If they phone it, it doesn't work.
Does anyone know how to fix this? My phone is a Huawei P30 pro.
Thanks
Solved! See the answer below or view the solution in context.
14-11-2023 01:56 PM
thanks. Switching it off then on again solved the issue.
13-11-2023 02:06 PM
Hello @bluep ,
Welcome to the community,
Have you checked in settings to see if your number is there?
It looks like you may still have the number that came with the EE SIM card.
You could also try rebooting your phone.
14-11-2023 01:56 PM
thanks. Switching it off then on again solved the issue.
14-11-2023 02:14 PM
@bluep , thank you for letting me know, glad I was able to help and that resolved your issue.
28-03-2024 11:14 AM
Hi
i also have this issue, i have rebooted my phone but makes no difference
28-03-2024 11:35 AM
Hi @gambler1957
Thanks for coming here.
Which phone are you using?
When did the number transfer to EE?
Leanne 🙂
28-03-2024 03:39 PM
samsung s23 i transferred my number at end of January
28-03-2024 03:51 PM
Thanks @gambler1957
Are you using the pre installed texting app or a third party app?
Does the correct number show when you make calls?
Leanne.