SIM cards & Porting

Number

How do I get my old number back, I want to change it back to my old number?

Cancel my order sim

Hello. I accidentally order the Sim. Can you please cancel my order. Thanks

What number do I use to link my products ?

I’m moving 4 accounts from GiffGaff to EE, have completed the transfer form 4 times https://ee.co.uk/help/mobile/getting-started/keep-my-number/transfer-my-number-to-ee and have now received 4 texts prompting me to view my plan but when I follow the ...

Resolved! E sim

Deleted my e sim I have no signal or data to contact EEhow do I go about retrieving

PAC CODE Not working EE pay as you go to Pay Monthly

Hi. I have been given a PAC code from EE a want to use this to port my number on to my new contract with EE. Only the PAC code is not recognised and apparently only works if I’m transferring in from another network (not EE to EE transfer). I have tri...

Order

I’m a new EE customer and placed an order on the 20th for a pay monthly SIM card, I’ve had no order updates and tracking isn’t showing anything, it’s been 5 days and I’ve not hear anything can anyone help

Sim cards

If you are having trouble with your Sim cards, please visit a ee Store or please, visit ee.co.uk.Order a replacement SIM Kind regards c9

Sim don’t work

E-Sim

Hi, I have accidentally deleted my eSIM and now by phone will not work! It has the physical sim card in the phone :’( please can someone assist me? also unless this gets sorted ASAP I am looking to leave so can I request a PAC code so I can keep my n...

Deactived sim

Hi, Please my SIM has been deactivated, I guess it was because I request to switch. On Saturday I sent a code to switch my network and then I received a message from EE asking me to have a re-think, so I decided to speak with a customer representati...

SIM cards & Porting

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