03-04-2024 10:23 PM
I messed up and now I have no signal nor sim. So I recently converted from a sim to esim. Tonight I clicked replace sim and tried doing that, I recieved the text but lost service so I went and messed with the settings. I can't get a replacement sim and not sure what to do now. It just says "Turn on this line: Activating". I can't seem to do anything.
Solved! See the answer below or view the solution in context.
04-04-2024 07:39 AM
Hi @marymulhall
Welcome to the community.
Are you near an EE Store? If you pop in, they'll be able to help you re-set up the eSIM.
Chris
04-04-2024 07:39 AM
Hi @marymulhall
Welcome to the community.
Are you near an EE Store? If you pop in, they'll be able to help you re-set up the eSIM.
Chris