When you submit a PAC as part of a new order, your SIM is supplied on a temporary number initially. You need to insert the SIM into your chosen phone and switch it on to connect to EE's network.
Providing you do this before approx 5pm on a working weekday, your PAC will be submitted and number will port-in the following working day. If you do this after 5pm or on a weekend, your PAC will be submitted the following working day.
On port-in day, you may receive split-service for some time before the port completes, which will be notified by a text message to your new phone.
