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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Transfer number

So Im transferring my number from vodaphone to EE. I’ve revived the PAC code ect as gave them all the details on the shop. They said just to go home, put the new sim in and make a call to activate the card. Then then said within 24 hours my old numbe...

Fibre Broadband package

A cold caller tried to persuade me to update to fibre broadband.  It sounded cheap so I called BT and they offered me a better deal that involved moving my broadband, phone and two mobile phones from BT to EE. Not sure why, since I thought BT and EE ...

Does this plan have 5G coverage?

Hi I wanna get the EE PAYG 4G Multi SIM £15 Subscription Pack | Physical SIM. Although it mentions 4G does it have 5G coverage?If it DOESNT, can somebody suggest a SIM plan for roughly £15, and around 20+GBs of data with 5G coverage? Thank you

I’m stuck

I’m locked out of my EE.My SIM card is not working.i can not call anyone or EEMy passport is out of date so I can not get a sim card in store. I neeed help, I can’t even access my banking app.why do I pay monthly for such a difficult service? 

Ramen by • Visitor
  • 426 Views
  • 1 replies
  • 1 Helpful

Re: PAC code

I've done that twice, and the response I get from EE is "The keyword you've given us is wrong, please try again". Looks like I'm going to have to ring 150 - I didn't really want a discussion....hey ho

sacko by • Visitor
  • 795 Views
  • 3 replies
  • 1 Helpful

Extending SIM card usage

Hello, I'm currently using an EE SIM card that will expire on February 16th, with 30 days of usage remaining. I would like to continue using this SIM card without changing my phone number. Is there a way to extend or renew the usage of this SIM card ...

seojio by • Visitor
  • 531 Views
  • 1 replies
  • 1 Helpful

sim not working

hi there, i was on bt mobile  then was moved to EE in jan. sim stopped working. got a replacement EE sim sent out, not working. Been in to EE shop.  Another new sim inserted. worked for around 20 mins then stopped again. Phone is not locked ( apple 1...

SIM card

Hi, I was setting up my mobile phone and accidentally clicked on eSIM and now my main SIM card won’t register in my phone can you help me please 

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