Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 295 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 450 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 23332 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12983 Views
  • 0 replies
  • 6 Helpful

Resolved! Unable to call or text

I am currently travelling south east asia, while travelling I switched from my monthly contract to pay as you go. Since the switch has completed, I am unable to call/text off my phone. Can’t even call EE as everything is blocked. I’ve topped up my si...

Resolved! Refund

Please I mistakenly top make payment on my account can I get it back in to my bank 

I cant top-up my phone and cant recieve texts.

Hi everyone, my phone isn't receiving texts and I can't top-up my phone. I think EE has given my phone number to someone else as I can't call,text or recieve messages! What's the point of even having a phone if you can't do any of those!!

Resolved! Subscription plan

Hi I paid for a £15 subscription pack/plan on the 22nd and I got my sim with this on through the post yesterday 25th October, I have put the sim in the phone and noticed no messages was going through or calls but the Internet I paid for with it was w...

International roaming on pay as you go

I'm trying to activate international roaming on my pay as you go SIM but having real difficulty adding the 'Travel' or 'Roaming' via 150 as I'm outside the network and currently in Belize. I need to respond to text messages on my UK SIM/number but be...

Merryl70 by Investigator
  • 2190 Views
  • 11 replies
  • 2 Helpful

EE Extra Data SIM

I bought an 'EE Extra Data 75GB Pay As You Go SIM Card' from Argos today for £1. It's advertised as a 25GB SIM that has 50GB extra data per month for 6 months, so you get 75GB. When I received it, there was no mention of the extra data on the packagi...

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