We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I can’t seem to be able to add a new payment card to my PAYG number?
Hi I can't top up my sim. I tried to do this from different devices and all the time after I add my card details it shows me:
I pay for my daughter’s subscription pack, she has her own EE account but it’s linked to mine. My debit card has expired so this month’s pack didn’t get added, but I am unable to add my new card. It says needs further authentication from cardholder ...
I was getting a pays as you go option deal for £20 which has 150 gb and now I ain’t getting the option on the app
Hi all,I recently went travelling and thus converted my monthly sim to a payg. I was told to keep this active I had to make a call from it every few months. So I gave the physical sim to my family in the uk and asked them to do this for me, while con...
I've tried to top up my phone 3 times in the last three days. And the money is going out but it keeps saying I don't have any data or credit left. When I've only had it for a couple of hours and didn't use it at all.
I have credit of £20. I need to change it into monthly £20 plan.
How can I register my PAYG sim that I have been using for years (topping up by card which I want to still do), but want to register my number in case I ever lost my phone as the number is important to me. I registered for an EE account but can only s...
