If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Bought £15 top up as my £15 50gbs subscription pack ran out and it bought a £15 8gbs pack automatically I need the data for navigation for my job 8gbs does not cut it there was a few issues with my pack on first day I got it which I sorted in store c...
I have two PAYG lines. When I use the mobile app (Android) and try to top up my second line (selected from the drop down list), the app takes me to the top up payment page (via web browser) with details of my first line instead!Because of this, I hav...
Hi,I switched from monthly plan to PAYG a couple of months ago after 8 years of paying monthly plans. As soon as the PAYG was activated I have not been able to make or receive calls, send texts, use phone data. However, I can receive texts.Each time ...
I have moved to Australia and tried to keep my number by swapping my contract to a pay as you go and now it won't seem to work. What is wrong? I can't even call 150 for help!
So last night (23.58) I topped up my credit for my £20 subscription pack, for the past several months the data has rolled over and I had around 45gb left over from the last pack to renew today. However my pack did not automatically renew like normal ...
I need to make some expenses claims, and I generate a PDF showing the payments I've made for the past 12 months. Unfortunately the best I could manage was a web page showing my top-up-history that only goes back 90 days.https://ee.co.uk/bills-payment...
I have a MYEE account which has several PAYG phones attached to it. When I try to top up any of the numbers/phones it constantly swaps to another phone/number which has caused a fair amount of unnecessary expense and a great deal of frustration. Am...
Hi. My mum is an EE customer on a phone that isn’t supported by 4G/5G and is currently on a pay as you go plan with EE. She has just upgraded her phone so she can continue to use data on 4G. Does she need to purchase a new SIM only plan from EE o...
