If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I just want to cheat my balance I put 35 pound tip up on and it’s only gave me 25
Good day. First of all, I don't know if I've posted in the correct category. I have a problem with my subscription package. I have less than 1GB left on my previous package, so I activated another one (125GB for £30). The problem is that despite rece...
I need my call history of June . Them are not saved in phone logs.How to get it?
I got a new SIM and paid the £10 and I have my 12gb data but no minutes. Anyone know why?
Hi.Can't get wifi calling to work on my payg sim. Short story is, I used to have an ee contract but got a works phone, so swapped to ee payg to keep access to ee etc. on my personal mobile. Wifi calling used to work on contract, but not now I'm on pa...
I have £6.60 credit, Can I move it to my Data Plan pack
I got a new pay as you go sim, but I can't recieve texts or calls. I was able to recieve texts from someone I texted on the new sim but before texting that number it failed to send messages to my number. I can't recieve OTPs either through text or ca...
Hello. I’ve just bought 10£ pack. I also requested for number transfer which is still under processing but I noticed I can’t make a call and text. Could you help me with this? I don’t know if this has something to do with the number transfer.Many th...
Could anyone tell me how to buy an EU data add-on (550MB for £3), I can't find any information on my account or EE website?
The signal on my PAYE SIM card completely disappeared a while ago and I don't seem to have an option of topping up. I've logged in to my account and I'm getting errors like "your account has been cancelled", or "something went wrong" - does anyone kn...
