If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hi,I need to speak to someone asap please as I was told that a refund was due back to my account and I am still waiting for it please? Thanks ian,please call me, [mod edit: please do not post personal information such as phone numbers on the public...
I recently purchased a voucher for £20 and my Balance was £20. But then it replied with this:Welcome to EE. Thanks for buying a £10 pack, it'll come out of your credit as soon as you use your phone. It gives you 500 minutes, unlimited texts, and 8GB ...
How do I use my credit iv just top up with an is now on my phone on my account aswell how do I use that to get my pack again
Just came back from a 6 week holiday and noticed my 7 day pack hasn't renewed since late Nov / early Dec 23 as data, phone, SMS are all zero. The account still has nearly £14 in credit so the issue isn't related to insufficient credit on the account...
I've looked on ee.co.uk but can't see anything on PAYG UK internal call charges
Hi, I’ve just bought this sim and added £15 to the account. I want to turn this into the £15 subscription pack but everything I try doesn’t work. It’s telling me that I can use the credit to turn it into the data, minutes and texts but I go to and it...
Hi,Can I buy an off the shelf mobile PAYG SIM and convert it to a Data SIM? Thanks
I set up my son on the £5 pack on June 2023, paying by direct card payment each month. I’m sure when I took out this pack that it said it would accumulate data boosts, (upto a maximum of 6 )every time I bought 3 packs. Since October I’ve been raising...
I want to add a roaming pack immediately
