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block phone

Mercedes2014
Visitor

‎25-09-2025 02:48 PM - last edited on ‎25-09-2025 05:53 PM by

Want to block my phone from being used

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎25-09-2025 04:08 PM

Hello @Mercedes2014. 

Is your phone currently lost or stolen?

If yes, please report this to our customer care team by calling 07953966150 from any other phone. 

Katie

XRaySpeX
EE Community Star
EE Community Star

‎25-09-2025 05:49 PM

@Mercedes2014 : Just don't top it up & it can't be used other than texting EE on 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP