Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! How do i stop my bundle

How do I stop my bundle

Resolved! My PAYG bundle did not autimatically renew. Help

Resolved! Closing my sim

I have been travelling abroad for six months and now been told my sim will be closed. I have now sent a text message but i have no idea if that means my sim will keep going. I cannot reach 150 or other telephone numbers while I’m away. I received the...

Resolved! Top up

Can I top up £5.72p as I have £14.28p credit to make a total of £20

Resolved! Not letting me log in to buy an allowance payg

So im on payg and I bought £10 worth of credit and I wanna use this to get the £10 package bundle but it’s not letting me log in does it auto go to my payg account or is it js glitching right now

Resolved! Cant seem to top up my data bank with extra data

Resolved! Change from monthly plan to payg

Pay as you go

Resolved! account closed without my knowledge. I'm out of the country returning to the uk

HI i've been abroad for some time and thought i had kept my EE sim active but it seems that my account has been closed.I'm returning to the UK on the 26th May and as previously done i assume i could just put credit onto my phone and make a call and i...

Pay as you go add ons

Evening,i am an ee pay as you go customer and i noticed when you call 150 to get data add ons the option has been removed.it says call or text options only.when you log onto the site..it only has option for a £20 data add on.you used to be able to pu...

Pay as you go

Forum Posts

Understanding Pay As You Go Hibernation – and how to keep your number active

bill

We've upgraded our Data Boosts

Our new Data Add - ons

What’s EE Data Rollover and how do I get it?

Resolved! How do i stop my bundle

Resolved! My PAYG bundle did not autimatically renew. Help

Resolved! Closing my sim

Resolved! Top up

Resolved! Not letting me log in to buy an allowance payg

Resolved! Cant seem to top up my data bank with extra data

Resolved! Change from monthly plan to payg

Pay as you go

Resolved! account closed without my knowledge. I'm out of the country returning to the uk

Pay as you go add ons

Disconnected number

Content lock???

Unable to renew mobile £5 Subscription Pack Online

Roaming

Issues with Pay as You Go SIM