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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2645 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4611 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15702 Views
  • 0 replies
  • 6 Helpful

Resolved! How to contact EE from abroad for free?

I've been outside the UK for a year and it seems like my EE SIM Card has gone into hibernation. I wanted to top up my account through the EE app and it says that my account has been closed. Is there any way that I can reactivate my number? As my bank...

galaxy38 by • Visitor
  • 848 Views
  • 1 replies
  • 2 Helpful

Top up

I have 10 credit but can't get it to top up my SIM. Any help please.

Pirate7 by • Visitor
  • 448 Views
  • 1 replies
  • 1 Helpful

Re: Phone number disconnected

I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.

Pay as you go

I topped up 10 pounds today fir pay as you go, but don't seem to have data. Why is that? Thank you!

Owen09 by • Visitor
  • 458 Views
  • 1 replies
  • 2 Helpful

Resolved! SIM card

I have paid for a 15 pound EE top up but now it is wanting to send me 15 pound EE top up with a SIM card how do I cancel?

Slm20574 by • Visitor
  • 487 Views
  • 1 replies
  • 1 Helpful

Recharge

I already recharged the ee sim.but it's shows that ,can only use by 14 th of June.Now my data was expired. What will I do now?

Tjaison by • Visitor
  • 457 Views
  • 1 replies
  • 1 Helpful

Resolved! Card details removal

Hello,I can`t find the option to remove my card details which I used before  (PAYG account). Any advise please?

Resolved! No data

Showing as having no data  on phone this morning, but have not used. Is there an issue?

DKVL by • Explorer
  • 670 Views
  • 3 replies
  • 1 Helpful

How do I activate a subscription pack?

Hi I bought a subscription pack for £10 and received this text from 150Hi from EE. Thanks for buying a £10 Subscription Pack - you'll get 500 minutes, unlimited texts, and 8GB of data....I have no idea how to use it though.  If I try to call someone ...

tvedtem by • Investigator
  • 1042 Views
  • 6 replies
  • 0 Helpful
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