We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I live abroad, but keep my uk sim for my trips back home & for whatsapp, security etc. I topped up my phone, but didn’t make a call & my service seems to have been cut because I didn’t make a paid call. How can I get it reactivated as I’m in pretty ...
Pay as you go sim was deactivated. I was advised to make a top up to reactivate the sim. I've made a top up but Im still unable to make calls, send text or use data.
Did the same thing to me, used up all my call spend cap and didn’t help one bit, the guy was clueless on the phone and I now have no way of contacting them to sort my original issue out along with this additional issue of bad customer service.
Hello. I paid pack£15 this morning. But my data didn’t activate. I sent msg and called 150 but it didn’t solve my problem. What should i do?
can i use my credit on phone for my subscription pack this month as I have issues with bank for payment ?
I am a sim only customer and I've come home to look after my ailing 88 year old mother..whom has no Internet installed ..I am a sim only customer..I brought my firestick with me..and a charming young man who arrived to install a personal alarm for my...
Доброе утро у меня на счету ЕЕ лежит 35 фунтов каждый месяц с меня автоматически снимает деньги за пакет который я не пользуюсь а пакет у меня стоит 15 фунтов пожалуйста можете отключить автоматическую снятия и вернуть оставшиеся деньги на карту 2203
I've been out the UK for a while and when I returned I refilled my ee account only to realise it has been disactivated, I asked the ee shop at the airport how to get my money back, they said its not possible, which cant be, I will be grateful if anyo...
