If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
When I’m trying to top up my balance for more than 10 pounds the bank verification if required, and the page said: “Additional payer authentication required to complete your payment.” But nothing happening, this functionality is completely not workin...
If I remove the credit card that use for monthly recurring payment, will my current pack be cancelled?
I am an existing EE Customer and my current contract expires next week. I am looking at trying out a Pay As You Go Sim Only Pack at £10 per month (I use my mobile very little, do not stream, or watch movies and use very little date - my current data ...
Hi,I haven't used my sim in a while and my service seems to be deactivated. I've tried calling 150 to reactivate but it says i need credit however the sim has credit. When I sign in on EE.co.uk i see i have £8.10 and everything looks normal.
Trying to top up
I have tried all the suggestions for messaging 150 on the app and the website i get errors and cannot buy a pack with my credit resorted to spending £20 for 10GB which is an appalling value. how do we resolve this?
I have 30 day rolling subscription pack. I didn't have enough money in my bank so my subscription hasn't been applied. I have looked elsewhereand found a better deal.How can I cancel this rolling subscription with EE?
Hi everyone ! Does anybody know why I can't top up my account as it says like ...additional payer authentication required to complete your payment and it does not give any option
