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How do I stop you sending reminders?

Me183
Investigator
Investigator

I have a PAYG account. I use it for voice and text. I only use it for data when I have a WiFi connection. I do not have a data plan. I do not want a data plan. I have no intention of getting a data plan.

Every few days I get an alert of a text message, quickly grab my phone to check in case it's an urgent message, and find that it is YET ANOTHER IDENTICAL TEXT from 150 telling me "To use data on your phone, you'll need an add-on or pack. Click here to buy"

These are getting extremely annoying as they keep interrupting me.

I have looked all through the app and this site and cannot find a way to tell you I KNOW ALREADY! STOP SENDING ME THESE MESSAGES!

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

Do you just top it up from time to time & just spend that credit directly on making calls & texts at standard rates w/out buying any pack or add-on?

You could try texting STOP to 2040.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Well I could try that. But if that's what I should do why don't they TELL me. Or better, have a STOP link in their message in the first place?

Ah - had a reply. Apparently it takes them THIRTY DAYS for their controlling program to change a binary setting.

What the devil are they using, a mechanical Turing Machine?