If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
My pay as you go has been paid and isnt due to for repayment for another two weeks. I cant even text 150 because the texts do not send and when i try to call any number it says the number you have dialed can not be reached because of service restrict...
I ordered a new subscription pack for my existing pay as you go sim. I received an email confirmation also and the bank has deducted money, but the new pack isn’t shown anywhere in the app and it’s not activated. The current plan is also not availabl...
Hello,I don't have access to live chat in the EE app despite having a PAYG number. The 'Help' section looks like this: The 'Home' section looks like this: Does this mean my SIM/number is not activated? I can currently receive texts but not send them,...
I want to buy 10£
Hi...I just changed my £15 Subscription pack from a Pay As You Go to an automatic monthly card payment. There's still a £23.30 credit on the account. Will those funds be used against the monthly payment going forward, or refunded?Thanks!
5G has been around for nearly 5 years now but they still don't provide it for PAYG. It's baffling given all the MVNO's do for much less. They're the only operator to throttle 5G for pay monthly too.
Hi, Today i logged in my account i got that Your account’s cancelled.Please help how can i get my access again?I have sim card.Thanks.
Can anyone let me know if there is way to see when I started my EE PAYG account. As only gives the last 90days on payments
Hello, I want to buy the unlimited add-on. I have more than £50 on my account, but when I send an SMS with "UNL Data" to 150, I get this message: "Sorry, this add-on isn't available. Please visit the EE app or reply with 'add Data' for information on...
