Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Payment

How do I change my registered credit card number. My old card is due to expire and my new card will have different numbers

RECOVERY OF CLOSED ACCOUNT AND PHONE NUMBER

I have a pay as you go number i have used for over 5 years. I travelled out of the UK for a year and when i tried to access my account through the app, it stated that the account is closed. I want the account reopened and my phone number retained. H...

Resolved! I want to activate the 75GB package

Yas

Resolved! Re: Trying to change debit card

Please I want to change my card details for payments

Resolved! Pay As you go

I am in Abroad but SIM is not working first 6 months it did work but now signal are gone not receiving any text issue with my what's app and other applications too how I can sort this out

How to purchase add on for device with no browser?

I have a data only sim which I have installed in a bike computer. I have come to buy an add on for some more data for the first time. I have gone on the internet and topped up my account with £5 (via my non EE phone). When I come to try and purchase ...

Resolved! My payg £10 top up was declined because of receiving new bank card, i topped up

Resolved! Topped up but haven't had my data

Resolved! Can I get a refund on unused PAYG top up?

£1 pack stop and re-start

I have a £1 pack which renews automatically every week. I have built up a large number of "boost"s for voice, sms and data.I'm not going to be able to use this phone for a couple of months, so would like to stop the auto-renew but can't see how.I can...