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Galaxy S10 - Pay as You Go sim

JamesB99
Visitor

I upgraded my phone and I want to use my old fully working Galaxy S10 as a pay as you go mobile. I got a EE Sim from Tesco's but it will not connect to EE keeps saying no Service.  Even though I have a signal and my new EE phone works fine from the same location.

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @JamesB99 ,

Welcome to the community,

Have you actually tried activating the SIM card? It could be that the pay as you go SIM card could be faulty.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.