If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi there,I am in NZ, coming to Scotland for a month in a few days time. I have an ee number and the app and have managed to top up £20 poundsI am usually quite tech savvy, but for the life of me, I can’t find where I can just purchase a pre-paid data...
As the subject states, by texting SWITCH to 150 on PAYG, you should get a text return with a code to allow a discount on any sim deal when changing to pay monthly.This information is on the EE site https://ee.co.uk/mobile/pay-as-you-go-to-pay-month...
Hi! I moved home to my country last summer, didn't use my card after. They deactivated my card because of this, should have happened 6 (+3?) Month after I moved home. How do I find out the exact day when they turned it off? I called them but it is la...
Txing 150. Says message not delivered
I got a message saying my card payment was unsuccessful, so I went to the 'manage payment' page to check my card info. However, I got a payment error message: "Sorry, we were unable to complete your request right now. Please try again later". What ca...
How can I use current credit to pay the subscription pack? The option for payment just show the card option!
I keep getting text messages informing me that I need an add-on pack if I want to use data on my phone.I don't want to use data on my phone so I texted STOP to 1234.I received a text saying this number was no longer in operation and to use 2040.I tex...
how to use current credit to pay the subscription pack?
My card was charged £10 when I had already done a top up and I'd like that to be refunded to my card
I wanted to top up my son’s phone by £15 but I accidentally clicked on my number which is an unlimited subscription requiring no top up. The payment went through but no email about the top up as my phone cannot be topped up. Am I going to be refunded...
