Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! no data

I’ve payed £10 for data but its just gave me credit how do I get data aswell

Resolved! EE top up cars

Where can I get an EE top up card for my Neighbour, EE shop on IOW do not do them.

Resolved! EE

how to load the EE card with a voucher because I don't know

Resolved! Changing pay as you go. In monthly

Resolved! Re: How do I access online chat

how do i put more money on my account

Hi am try to top my phone up with my voucher cause my phone been cut of and a f

PACK NOT RENEW

My 10 pound data pack will not renew even though I have enough balance however my mobile data has been working.

Resolved! PAYG SIM hibernation

I am reaching out for EE customer servicesIm currently abroad, and changed from contract to PAYG SIM in September 2024.What I wasn’t advised by EE at the time was that the SIM would need to be used in the UK, before roaming could be activated.i need ...

Re: Topping up with voucher

Can't send text with the voucher number to 150

Resolved! ontopup is a scam company

EE you have had so many complaints about ontopup but you still use them and your logo still on their main page. You know they are miss selling customers a one time top up an then customers are having multiple payments took out over time. Why are you ...