If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Been trying to reactivate my Sim . I top-up cause it says to top-up and use it to reactivate Sim . when i try make a call cant, says i got not enough credit . when i just toped it up . i come to forums and tells me to call a number to get support . ...
Been using the pay as you go subscription packs for over a year now, I have it set to auto recur every month from my debit card. I had a message on the 1st of February (Thursday) via txt from 150 saying my pack will automatically renew tomorrow night...
Hi, following on from Jon’s reply I wondered if someone can help me? So I have received this message informing me I need to do a chargeable activity or will lose my phone number. However, due to being abroad for the last 6 months my phone will no lon...
Hello , i have a new UK EE SIM CARD with 10£ credit but i cant activate it , i am in another country . Can anyone help me ? Thanks !
Is there a way of finding out my data purchase history please? I need to prove I have had a UK number for the last three years. Thank you
I brought pay as go sim card 20 days ago and i didn’t top up. Right now i want to top up. Iif i top up today then from when my validity start. I wanna know validity start from now or my sim purchase date?
I want to cancel my pack to take it out at a better date that suits me, but if I do that will it cancel it straight away and I have no data etc even though I've paid for it, for that month. I'm just double checking as it states it stops it from recur...
I have a voucher number worth £20 for my phone but can't see how to use it to add to my balance.
i'm abroad at the moment using a pay as you go SIM if i put £5 on every 3 months will that count as a chargeable action?
