If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I bought an EE sim card for 99p then went online and bought the package of 20GB, 500 minutes and unlimited texts for £10. Received another sim in the post today so put that in my phone and downloaded the EE app. My account says I have 36GB 0 minutes ...
Tried multiple devices and browsers and get this same issue everytime i get to the Confirm and Pay screen
MY NUMBER CANNOT TEXT OR CALL OR RECEIVE CALLS AT ALL - NO EVEN ABLE TO TEXT 150 - EITHER IN UK OR ABORAD. EE NOT HELPFULL AT ALL. THEY CHARGED ME TWICE FOR NO REASON AND I AM A CUSTOMER SINCE 2008 I NEED EE FOR MY NUMBER MOBILE TO CALL ME ASAP OR EM...
I can’t seem to be able to add a new payment card to my PAYG number?
Hi I can't top up my sim. I tried to do this from different devices and all the time after I add my card details it shows me:
I pay for my daughter’s subscription pack, she has her own EE account but it’s linked to mine. My debit card has expired so this month’s pack didn’t get added, but I am unable to add my new card. It says needs further authentication from cardholder ...
I was getting a pays as you go option deal for £20 which has 150 gb and now I ain’t getting the option on the app
Hi all,I recently went travelling and thus converted my monthly sim to a payg. I was told to keep this active I had to make a call from it every few months. So I gave the physical sim to my family in the uk and asked them to do this for me, while con...
I've tried to top up my phone 3 times in the last three days. And the money is going out but it keeps saying I don't have any data or credit left. When I've only had it for a couple of hours and didn't use it at all.
