We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hello, yesterday I paid a subscription pack of £20 for 50 GB. But I'm currently in Senegal and I realized that this pack doesn't work outside the UK. When I paid for the pack, it was specified that I could have a refund before 14 days, but I can't fi...
We would like to pay by direct debit.Is this opossible with a dutch bankaccount?
Hi, i recently just purchased a £10 pack to renew but its not working. I got a confirmation mail and text but its not working. Can I know what is going on, because this isn't nice. I purchased out of a matter of urgency and now I can't do what I want...
as you can see from the top message that I cancelled the pack, yet I was automatically charged the next day. please look into the matter.
Unable to top via 150 or send text . Just saying not enough credit to me make calls. I have topped up using my app and have credit
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
I only get 5gb and a 2.9gb boost but it says for £10 you get 8gb and I tried texting 150 STOP and doing the steps and then putting the money in but it just renewed my £10 for 5gb pack and I want to change it. Anyone know what to do?
I have ordered - EE PAYG 4G Multi SIM, 25GB , £15 Subscription Pack. The upfront cost was 15 so I have thought that was for 1st month.I have got EE and 4g showing on my phone screen and it has been 24 hours ( I assume the card is active) but there i...
Hello,I hope this message finds you well. I am writing to request a replacement SIM card for my mobile number. Unfortunately, I accidentally damaged my current SIM card, mistaking it for an old one that I no longer use. I have already topped up my ac...
