If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I didn't get a text on arrival in Spain offering me the roam like home options. How can roam like home be activated from Spain so l can use my subscription pack?
I have recently ordered a new sim online and I am trying to link it to my account and it says “please try again later” it has said this for a couple of days? Any advice?
i had my old phone number paying debit card monthly on pqck 30 and i cancel it by mistake and i dont know how to put it back
I have a PAYG sim card and 10£ Subscription Pack but I can't do any calls because I don't have enough credit to make this call right now and I must top-up first but I have 10£ Subscription Pack. Can anyone help with that?
Hi,I purchased an EE SIM for my iPhone with a £10 per month subscription plan which I think offered 25GB of data boosted to 50GB as part of a promotion offer. However, my account shows zero data both when logged into my account via laptop or via the ...
Hello,My £5 pack expired in Sept (I think). I think my last chargeable action was in Aug. Being worried about losing my number I topped up my account to just over £5 now.Q: Is topping up my account alone enough to ensure I don't lose/hybernate my num...
paid £10 last month and should have gotten 1gb of free mobile data to use and its showing on my account but unable to use it.I have not changed any settings on my phone and have a good signal when out and about and was working last time i got free mo...
I have just got a pay as you go sim for my phone. I added £30 onto it in the EE store today. I am confused whether my texts and calls will be automatically charged straight from my credit or if I have to separately buy minutes and texts from my credi...
I have PAYG and keep getting a text message from 150 everyday to tell me my balance. How can I stop these text messages?thanks.
Hi,I can't buy a top up on the ee website. Problem is also on others website with tops ups.When i'm trying to pay it's says " Additional payer authentication required to complete your payment. ".How can i top up my accout and fix the problem?
