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Re: Payment card

Meltyke
Explorer

‎18-09-2025 07:42 PM

I am trying to set up the monthly subscription plan for £5 

EE indicates that if I set up a card payment I will get 10% discount.

However, the EE app or the EE website won’t save my card. I press the “save card” button but nothing happens

0 Helpful
2 REPLIES 2
Meltyke
Explorer

‎18-09-2025 07:49 PM

William239, I tried to add a new subscription pack to my wife’s simple payg sim. It suggested a 10% discount if a payment card was used for each month’s subscription payment. It went all through until the “save card” button and it would not save. The only other option was “cancel” button which stopped the payment going through. I have tried via the App and via the Website. So annoying 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎18-09-2025 08:21 PM

@Meltyke : Try a £10 pack. I'm not sure that the £5 pack qualifies for direct card payments & a discount.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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