If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I accidentally topped up and activated the package on an old number to which I do not have access, what should I do? how to refund?
I bought a 20 Pound pack which should new today. I already top up 20 Pound last night, but it did not renew.How I have no call / text allowance, and very little data allowance.There are still money in the credit. How do I make it renew ?Or should I...
New to EE. I’ve been trying to set up a direct card payment - going round in circles for past hour! I can’t find where to choose a package and enter bank details. Help please.
I bought a PAYG SIM card at Gatwick Airport in May 2022. It had a bunch of data, minutes, texting and was good for 30 days. I used it for a month and then I went home to Canada. I'm returning to England at the end of August (2022). From what I can ...
Hi, i topped up my EE by £10 with a voucher and i went to buy a £10 pack but it’s saying i only have £9.85??
I have a 30GB preloaded EE data sim. Is this 5G enabled ?
just topped my daughter phone up by £20 got 10gb but no calls or txts doi have to buy calls n txt seperatly ?
Can someone answer this question please. My husband gave me is phone, which he bought from Virgin on a monthly contract. Can I replace the Virgin Sim card in the phone, with a pay-as-you-go Sim card from EE. As I have a pay-as-you-go account with the...
I already added value 10 pound, but still no service, but saw my account have 10 pound , how to use this 10 pound value?
How can I post pictures photos and gifts on my messages
