Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Payment

Hello. I have a problem. in one period. in one month I bought a 2x package for 30f. unfortunately, after buying it, it did not extend the expiry date. I don't have any more GB data. is there a solution?

My EE simcard is no longer working.

I got a EE sim card and it is no longer working,i will like my sim card to activate please.

My sim card is no longer working

Hello i got an enquire that i will like it to be dealt with

hi, how can i add crediton my account ? i cant find this

i can log in to my account, but i cant finf\d where i can put details of my card ...

Top up

Hi. I won't be able to top up OL, I just finished my contract and decided to top up OL. What should I do

Sim for electric gates

How do I top up a SIM card used in electric gates? Verification code is sent to the gate so I can’t retrieve it.

Bill payment

Can't pay my bill as asking for a passcode in my bank app which I haven't got, despite me requesting another so???

15 pounds bundle

Hello!I have 15 pounds in the sim but i have to purchase 25 pounds bundle, if i go to the app it just shows card options, please guide me how to activate 15 pound bundle if you have 15 pounds in your sim balance but nor in atm card

Спряна карта

Картата ми е спрянапоради неизползване от година.Презаредих го, но не стартирам.Какво трябва да направите?

stop premium rate texts pay as you go

my son has a simple nokia 105 2017, keypad phone on pay as you go. i have just checked his usage and hes been charged a few times for text messages - numbers 63320 and 83500. i need to get these removed and stopped. his phone doesnt have a call barri...