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A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 806 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 1149 Views
  • 4 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 25025 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13484 Views
  • 0 replies
  • 6 Helpful

Resolved! Off packet

Hello, is it possible to turn off one of the packages and turn on another I accidentally started 2 at the same time I would like a package for £ 10 AND THEN FOR 30 will only start working in 30 days

Sending texts while overseas

Hi,I am overseas with a PAYG mobile. I will be here for several years and I would like to keep using my EE phone to receive bank SMSes and the like. I am not using it day to day, I have a local phone for that.I can currently receive texts on the roam...

mjrye by • Contributor
  • 2777 Views
  • 18 replies
  • 6 Helpful

HOW TO TOP UP USING VOUCHER FROM DESKTOP?

Hello All,I have a Pay As You Go, I want to use my Voucher on this desk top account to pay for my data, but it only accepts debit cards.E.E is there a way that I can pay for my Data on my account using a Voucher or do I have to use my Phone only? Tha...

del171 by • Investigator
  • 947 Views
  • 4 replies
  • 0 Helpful

Resolved! Help

Hello, I want to top up my SIM card for 1 month for 10 pounds, how many gigs of data will this amount give me?

deactivate of top up

I want to deactivate my top up due to insufficient gigabytes who's expiring date is 31st October. i want to activate new top up kindly sort out ASAP.. 

Amjad502 by • Visitor
  • 275 Views
  • 1 replies
  • 0 Helpful

Free Boosts

My account in Website and APP tells me I can claim free boosts, but where the options show to choose either data/minutes/texts, it will not allow you to enter your choice.  can this be fixed.

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