If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I had to get in touch with EE at least 6 times during the past month. This was an order to add a top up to my data. It's been a challenge every time. The last time this idiotic rep did something to my account. I paid 30 pounds for a recurring 100GB ...
Hi, I moved to the UK a couple weeks ago and grabbed a 15 GB (30 GB first 3 months) for £15 per month SIM card from Heathrow when I arrived. I have a few errors I'm encountering and questions: When I try to view my pack details, it's displayed "Syste...
Hi , I have just paid for a new pack via online link by choosing change pack topup but still old pack got renewed and remaining balance added as credit , I’m 100% sure I have done that correctly online by navigating through correct options but still ...
Is there a live chat service (or is the community page(s) the equivalent?I need to find out where to top up three new SIM cards PAYG which have been assigned to my contract account but are not visible in MyEE.Thanks in advance.Lee
I bought a new phone from my local EE shop (not a smartphone) including a £10 top-up. Not being an expert with mobile phones, I phoned 150 to ask why the top-up had not appeared in my Account. I had expected to see my credit increased by £10. The yo...
Hi,My plan and my monthly payment is £10. I am done the monthly payment on time. And I didn't have any extra usages. But EE showing the bill £30.48 due date is mid of August. What is it ? Please reply. Thank you. Rita_
I have been trying to top up my pay as you go phone on line and by text for the last 4 days but all I get is a message saying there is a problem with the page. I have no credit on my phone, so where do I go from here?
I have sim payg with call abroad active. Do I need to top up every month to keep this add-on active or balance is available until I spend whole credit without time limit ?
When I created a myee account I was on a pay as you go pack and when I created the account it placed me on a monthly bill which I didn’t know it would do- I haven’t paid the bill because I thought I had managed to switch it back to a pay as you go bu...
Hi,I need to top up my 4gee Wi-Fi mini but no amount of searching through the website and asking my geek friends is working. I’ve read about loads of people having this issue so this NEEDS fixing! We’ve been let down by Virgin Media today with regard...
