If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have moved overseas & visit UK up to twice a year (for a month at a time). My current monthly contract with EE ends soon so I am considering getting a PAYG SIM which I can then use while visiting. I only use this phone on WiFi when living abroad fo...
Hello, l've been managing & topping up my old mobile phone number from My EE for ages. Recently, I bought a new SIM with a new number for my new phone, and I'd like to keep both numbers & manage both from My EE. I added my new PAYG number to My EE,...
Hello I am abroad and have been since January. First time I’ve switched my phone on today. I have credit but messages won’t send. Please help with what to do!
I cannot get my mini Wi-Fi to link with my account and therefore top it up with data. I got somehow to put £30 on it last wk which didn’t actually give me data so had to go through multiple online conversations with EE to get it changed. How do I eas...
We have 48 4G routers that have been transferred to us. I need to be able to monitor the SIMs in them and top it up either remotely or automatically. At the moment, I'm told I have to call and manually get data applied for each SIM. That can't be rig...
Hi. I was on contract until yesterday when my phone went to Pay as You Go. I have moved to Spain and I wanted to keep my UK number going. I have topped up my phone with credit, I am, however, unable to receive texts or calls, or make calls from Spain...
Hi all, I have a problem. Currently am abroad and i have big issues to top up my pay and go EE sim card. I have a voucher code worth of £30. I also top up my account with £10 but i can't make any calls, receive or call to 360 to use the voucher code....
I had to get in touch with EE at least 6 times during the past month. This was an order to add a top up to my data. It's been a challenge every time. The last time this idiotic rep did something to my account. I paid 30 pounds for a recurring 100GB ...
Hi, I moved to the UK a couple weeks ago and grabbed a 15 GB (30 GB first 3 months) for £15 per month SIM card from Heathrow when I arrived. I have a few errors I'm encountering and questions: When I try to view my pack details, it's displayed "Syste...
