Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Sim only or pay as you go?

Hi, can anyone help or advise me? My daughter is 8 and I want to add a sim only or pay as you go sim to my plan so she can use it and I can gift her data, but so she can also make calls/txt in emergency but she’s only 8 so I don’t want to add her on ...

Re: Unblocking websites

unblock my phone

70GB SIM plan disappeared

I have applied the new pay-as-you-go SIM with £20 70GB SIM plan and transfer my number to EE on 20 Dec 2022. When I activate the SIM today, I just find no fee is charged from my card, cannot find the 70GB SIM plan and new number is assigned instead. ...

New EE PAYG phone - missing top-up voucher

HelloMy new EE pay-as-you-go phone was delivered yesterday. The phone is working fine, but I cannot for the life of me find the £20 top-up voucher that I paid for (for the £20 plan I selected) that is supposed to be with it.Inside the parcel was the ...

PAYG Top-up Swipe Card

HelloMy local store has told me that the swipe cards for topping up PAYG sims are no longer available. Is this true?I bought a SIM from a supermarket and it did not include a swipe card.Thanks!

Pay for 30 GB and get only 5

I paid 20 p for 30 gb AND only get 10 p of services with 5 gb with "free" 15 gb. Also paid for 30

TOP

I have credit £10.20 and i want to do plan for £10 pounds how can i start my plan from my credit

Can’t make calls or receive messages abroad

Hi.I can’t make calls or receive text messages abroad.my number is (details removed to protect your privacy)

Unable to

hi,i just topped up my number but cant make a call. kindly investigate cause I need to make an urgent call.thanks.J

My data allowance has drastically reduced?

I have been boosting my allowance for years and it had got up to at least 13.5GB (thats the last I remember it had got up to and I know I have boosted it a few times since) it was that but now my allowance is only 3GB? Can anyone explain why? It make...